Follow your complaints
See where each complaint stands, or find one by its number.
My complaints lists every complaint you made with its status.
Open one to see its progress: received, given to GP staff, work started, work done, closed.
| Status | What it means |
|---|---|
| Received | Waiting to be taken up by the GP. |
| Assigned | Someone at the GP has been given the work. |
| In progress | The work has started. |
| Work done | The work is done. It closes once the record is complete (for example a photo of the cleaned place). |
| Closed | Closed. |
If the GP is late, the complaint says so and the Block office is told automatically.
Find a complaint by its number
Track a complaint (at the bottom of every page): type the complaint number and press Show. You must be signed in with the mobile number used to file it.
Chat
Chat with us lets you ask a question or report a problem in a chat, once your Block has turned it on.
