How to use SWM

Step-by-step guides for everyone who works with SWM, with a picture of every screen.

What is your job?

• CitizensReport a problem, register your home or shop, follow your complaints.
• GP StaffRegister households and shops; work on complaints given to you.
• SHG SupervisorSHG members, who works where, and approving registrations.
• SWM Facility ManagerIntake, segregation, consignments to the PWM unit, onward movement.
• PWM Facility ManagerReceipts, processing, sending or selling outputs, finalising periods.
• GP OfficerThe GP's complaints queue, registry, report and flags.
• BDO / Block OfficerWhere the waste went, consignments, balances, reports and flags.
• Block AdminSet up the Block: GPs, facilities, SHGs, configuration and staff.
• Platform AdminOnboard Blocks, their web address and activation.